Please check this area for frequent updates on product availability during this expected busy holiday season. Our delivery time is largely dependent on the UPS Shipping schedule.
Happy New Year! If you still need something for a New Years event this weekend, your only option in regards to shipping is Next Day Air with Saturday delivery. This option is not available when ordering online so please call us. Please note that Ground and 3 Day Select shipment service guarantees have been suspended by UPS.* You'll want to add an additonal business day to transit time based on the map below. Also, due to the holiday UPS will not be delivering on Monday, January 2nd. If you have any questions at all about when you should receive your order please call us.
Please note: Certain orders with no personalization will generally ship the same day that they are ordered.** Orders with text imprinting can take 2-3 business days to ship. Also, all order processing, shipping and transit time is measured in business days as we and UPS do not normally operate on the weekends. Again, if you need something by a specific date please contact us as soon as possible to discuss your needs.
*As of December 12 through December 31, UPS is suspending their service guarantee for Ground and 3 Day Select shipments. The only shipments that UPS will guarantee during this busy peak season time are 2nd Day Air and Next Day Air shipments.
NOTE: THIS MAP IS FOR UPS GROUND SERVICE FROM ILLINOIS AND SHOULD BE USED TO ESTIMATE THE DELIVERY DAYS AFTER THE SHIPMENT LEAVES OUR DOOR. THAT DEPENDS ON WHEN THE ORDER WAS ACTUALLY PLACED AND IF YOU HAVE ANY ADDITIONAL PERSONALIZATION SERVICES. WE SUGGEST ADDING AN ADDITIONAL 2 DAYS FOR GROUND IN CALCULATING YOUR DELIVERY DAYS. THIS SHOWS BUSINESS DAYS (not including weekends and holidays).

Here are the top 3 most popular products thus far for this holiday season.
1. Santa Folder - Available in 4x6, 5x7
2. Holiday Tree Folder - Available in 4x6 only
3. Santa's Chair Folder - Available in 4x6, 5x7
IMPRINTING: We have been averaging 2-3 business days to process imprinted (text-only hot stamping) orders. So please take this into account when placing an order. If you need an imprinted order and can do Next-Day Air, we may be able to rush the processing to ship within 1 or 2 business days, depending on how many of those requests we have. Please call us at 866-566-7224 for these types of rush orders.
RUSH ORDERS
Customer Experience Quote:
"My company was having a golf tournament and at the last minute ... I called them late in the day and the gentleman I spoke with was extremely helpful and accommodating. He went looking for what I needed and called me back very quickly to give me the different options that were available. They overnighted my items to the location we were going to be the next day. PromoFrames saved the day and I would most certainly use them again!!" Robin P., Orlando, FL
Occasionally, we understand that you need your shipment SUPER-QUICK like the customer above, especially during the holidays. So our phones are open for your last-minute needs. We don't charge extra handling fees but you are subject to pay for the shipping charges that is normally associated with expedited shipping service (2nd Day Air and faster). Here is how we can help.
**Orders made from 12:00PM to 2:59PM CST
Since our same-day shipping cutoff time for normal orders is 12:00 PM Central, if you need to have same-day shipping after this time, please call 866-566-7224 (or 847-496-4170) and we will let you know if the items you want can be shipped same day. Please leave a quick voice-mail message if we are not available. We'll get back with you ASAP.
Orders made from 3:00PM to 6:00PM CST
During this time, we may still be able to help you but we have limited inventory accessible during this time. We have the following conditions:
Orders made after 6:00PM CST
It's a roll of the dice during this super-late time. However, we have been known to ship orders even after this time if we happen to still be in the office after-hours, especially during the holidays. If you really need something urgent, please try calling in and we'll see if we can still help. |