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Privacy Notice
Without you, our business would be nothing.  So why would we want to risk dissatisfying and losing you as a customer?  We base our business on the trust you place in us. The information we collect is gathered mainly to ensure accurate and secure ordering.  See below for detailed information about how we protect your personal information. If you have any concerns, comments or complaints, be sure to contact us at.

Protecting personal information
The first promise we'd like to make is that
WE WILL NOT SHARE YOUR PERSONAL INFORMATION WITH ANYONE.  We understand how important information such as your name, credit card #, address, phone #, and email address is to you.  We employ powerful, industry-standard 128-bit encryption technology and Secure Socket Layers (SSL) in all areas where your personal identity is required.

Shipping to your Address
The only exception to the sharing of your personal info is, of course, when we have to ship product. We share your shipping address and phone number with shippers such as UPS and DHL. This understandably is a must.

IP Address
We use IP addresses to measure our site traffic and to help provide a relevant shopping experience. Your IP address is not linked to your customer information.

Referral site
If you come to our site via a link, the location of the referral is captured. This is used to help us know where our customers come from.

Browser type
This information is captured to help us optimize our site to match the latest technology used by our customers.

Movements through our site
We keep track of pages you visit to help us provide a more effective shopping experience for our customers. 

Using E-mail
When you purchase online from PromoFrames, we promise to contact you by e-mail or phone to confirm your order and to update you on the status of your order.  We will also contact you if we need to respond to your inquiries via e-mail.  We may also contact you for promotional memos and coupons for further shopping on our site.  You may decline further e-mails of this type if desired.

Customer satisfaction
PromoFrames is committed to providing all customers with a world-class experience. In order to measure how well we are doing and to better understand how we can continually improve our product offerings and our ability to meet your unique requirements, from time-to-time, we may contact you by e-mail and solicit your participation in research. Your participation is voluntary, and you may request to be excluded from future efforts of this kind.

Notifications of changes to our privacy promise
If we materially change how we use your personal information, we promise to notify you by prominently posting notice of the change to this site.

Giving us feedback
Please send us feedback to
informing us of your experience or a product suggestion. Any feedback is appreciated as it will show other patrons how we are doing to satisfy customers.

More information
If you want safe-surfing information from the Federal Trade Commission, click here.

Contacting Us
Email us at
about privacy or any other questions or concerns you may have.

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