|Without you, our business would be
nothing. So why would we want to risk dissatisfying and
losing you as a customer? We base our business on the trust
you place in us. The information we collect is gathered mainly to ensure
accurate and secure ordering. See below for detailed information about
how we protect your personal information. If you have any
concerns, comments or complaints, be sure to contact us at.
Protecting personal information
The first promise we'd like to make is that WE
WILL NOT SHARE YOUR PERSONAL INFORMATION WITH ANYONE.
We understand how important information such
as your name, credit card #, address, phone #, and email address
is to you. We employ powerful, industry-standard 128-bit encryption
technology and Secure Socket Layers (SSL) in all areas where your personal identity is required.
Shipping to your Address
The only exception to the sharing of your personal info is, of
course, when we have to ship product. We share your shipping
address and phone number with shippers such as UPS and DHL.
This understandably is a must.
We use IP addresses to measure our site traffic and to help
provide a relevant shopping experience. Your IP address is not
linked to your customer information.
If you come to our site via a link, the
location of the referral is captured. This is used to help us
know where our customers come from.
This information is captured to help us
optimize our site to match the latest technology used by our
Movements through our site
We keep track of pages you
visit to help us provide a more effective shopping experience
for our customers.
When you purchase online from PromoFrames, we promise to contact you by e-mail
or phone to confirm your order and to update you on the status of your
order. We will also contact you if we need to respond to
your inquiries via e-mail. We may also contact you for
promotional memos and coupons for further shopping on our
site. You may decline further e-mails of this type if
PromoFrames is committed to providing all customers with a world-class
experience. In order to measure how well we are doing and to
better understand how we can continually improve our product
offerings and our ability to meet your unique requirements, from
time-to-time, we may contact you by e-mail and solicit
your participation in research. Your participation is voluntary,
and you may request to be excluded from future efforts of this
Notifications of changes to our privacy
If we materially change how we use your personal information, we
promise to notify
you by prominently posting notice of the change to this site.
Giving us feedback
Please send us feedback to
informing us of your experience or a
product suggestion. Any feedback is appreciated as it will show other
patrons how we are doing to satisfy customers.
If you want safe-surfing information from the Federal Trade Commission, click
Email us at
about privacy or any other questions or concerns you may have.