Ground is the standard method of shipping if you are not in a hurry. Delivery ranges from 1-5 business days depending on your proximity (UPS does not deliver on weekends) and has no guaranteed delivery time.
NOTE: THIS MAP IS FOR UPS GROUND SERVICE FROM ILLINOIS AND SHOULD BE USED TO ESTIMATE THE DELIVERY DAYS AFTER THE SHIPMENT LEAVES OUR DOOR. WHEN IT IS SHIPPED DEPENDS ON WHEN THE ORDER WAS ACTUALLY PLACED, AND IF YOU HAVE ANY ADDITIONAL PERSONALIZATION SERVICES. WE SUGGEST ADDING AN ADDITIONAL DAY FOR GROUND IN CALCULATING YOUR DELIVERY DAYS. THIS SHOWS BUSINESS DAYS (not including weekends and holidays).
3 Day Select is the preferred method for those who want it a little bit quicker and whose Standard Ground shipping is in the 4-5 business days range. This method has a guaranteed delivery in 3 full business days (not including the day it was shipped out) and has no guaranteed delivery time for the day the package arrives.
2nd Day Air is ideal for packages that do not need overnight shipment but still are in a time-crunch.This method has a guaranteed delivery in 2 business days (not including weekends) and has no guaranteed delivery time for the day the package arrives.
Next Day Air Saver is a perfect option for any customer wanting to receive the package in 1 day but trying to keep it as affordable as possible. This option is guaranteed by the next business day, but delivery time is not guaranteed, and can be delivered up to the end of the day.
Next Day Air is ideal for shipments that must arrive earlier in the business day with a guaranteed time. This shipping method is guaranteed by the next business day (not including weekends) by 12 P.M.
Next Day Air Early AM is an option available for customers who want the next day delivery service earlier than the Next Day Air option. With Early AM the package is guaranteed by 9 AM the following day (not including weekends).
Next Day Air Saturday is available upon request (not as an option on our website). Please call or email us to discuss this option.
All of your shipments are tracked and insured. We will send you tracking information via email within 1 business day of shipment. Please do not use a P.O. Box for the ship-to address. It must be a physical street address.
If you order by 3:00 P.M. Central time, your product would be shipped same-day 90% of the time. Exceptions include orders that have imprinting on the frames (can take another 3-4 business days before shipping). If we have stock issues, we will notify you as soon as possible so that we can resolve it quickly. Orders made after 3:00 P.M. would be shipped the following business day (although we may be able to occasionally squeeze late orders out the door the same day).
Shipping Outside of the US
We currently ship to the 50 US states, U.S. territories, and Canada. We have recently added United Kingdom, Japan, Australia, Germany, Netherlands, Denmark, Ireland, New Zealand, South Korea, France, Switzerland, Sweden, and Belgium to the list of foreign countries to which we ship. Please chat, email, or call us at 1.847.749.4522 for shipping quotes to your location. If you are in Canada please note that you MAY be charged import duties by your own country. We have no involvement in this. Please check with your local UPS Service center to get better estimates on what types of import charges (including local broker fees) you might incur upon delivery. Any standard shipping to Canada will incur duty/brokerage fee's up to 60% of your purchase, with expedited shipping methods the brokerage fees are included. If you contact us we may be able to get an estimated broker fee, but what UPS will charge upon delivery may be different from the estimated cost. You can also email us () to get a quote before making an order as well.
Other possible charges include local GST and Provincial taxes depending on where you live. All of these possible fees are calculated after your package leaves our door. Please understand that while we will try our best to estimate costs for you, any taxes, fees, or charges are your responsibility. Please see the UPS Canada Customs Clearance Page for possible charges.
APO/FPO Shipping Via Postal Service
We don't normally ship via USPS (United States Postal Service). However, to support our military, we will ship to any APO/FPO address at cost (e.g. $5.15 Insured Priority Mail will cost you $5.15 with no additional service charges for our military). People with APO addresses should call or email us () for a shipping quote. WE STILL MUST HEAR BACK FROM YOU VIA EMAIL TO APPROVE ALL SHIPPING CHARGES IN ORDER FOR US TO SHIP TO APO/FPO ADDRESSES.